NOTE: Check if your MAC address is registered. Please check your MAC address in MAC section before signing up. Simply turn your MAG box over to get the MAC address starting with 00:1A:79: on the back of your device. Setup takes about 5 minutes.
Read the following simple instructions carefully and setup yourself.
Note: If your portal does not load properly when using MAG 250, 254 or 256, the list may be too large for your device to manage due to memory limitations. If you get the error loading pages message, you should decrease the channel list and consider upgrading to a newer model of Mag STB. Please make sure your box is connected to the internet; If this is the case, please continue to the next step. Change your Internet selection from Auto-DHCP to Auto-DHCP/Manual DNS in Inner Portal Settings > System Settings > Network. Then type “18.104.22.168” in “manual DNS” to save the settings and reboot. If the problem persists, try a factory reset and load the game again. If the status shows “Your STB is blocked”. “Call the service provider.” This means that the server does not recognize your MAC address. Please check your Mac address to ensure it is correct.